Account

Delete your Ayt Equb account

This page explains how users of the Ayt Equb app can ask for their account and related data to be deleted.

How to request deletion

Contact Ayt Equb support using the phone number registered to your account:
- Phone or WhatsApp: ++251913379147
- Email: benekoyyirga@gmail.com
Say that you want your Ayt Equb account deleted and give the phone number you sign in with.
To confirm that you own the account, we will contact you on that phone number.
We delete the account within 30 days of confirming the request and let you know when it is done.

Data that is deleted

Your user account and sign-in details (phone number, password)
Your profile information (name, language preference)
Device and push-notification tokens
Notifications and one-time verification codes linked to your account

Data that is kept

Records of equb contributions, payouts and payments you took part in. Other members of the same equb group rely on these records for their own balances, so they are kept but no longer linked to your account. They are kept for as long as Ethiopian financial record-keeping law requires, and for no more than 10 years.
Security and audit logs, which are kept for up to 1 year to prevent fraud and then deleted.

Questions? Contact benekoyyirga@gmail.com. See also our Privacy Policy.